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Privacy Policy

February 24th, 2020

This Privacy Policy document details information collected and recorded by Gimbl and describes the way it is used.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to the website with regards to the information shared with Gimbl. This policy does not apply to any information collected offline or via other channels than this website.


By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect about you

When you register for an Account, we may ask for your contact information, including items such as name, address, email address, telephone number, twitch account, google account, mixer account, twitter account, facebook account, credit card number, billing information.

If you contact us directly, we may receive additional information about you such as the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you use our services we collect certain information about your behavior on the website for anonymous improvement purposes.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

In certain cases we have the obligation to collect and process your personal information for specific purposes (such as for Compliance, AML, KYC).


Gimbl may disclose personal information to service providers working on our behalf, for example server hosting, maintenance, security, data analysis. These services are essential to the functionnalities of Gimbl. We require that all parties accessing personal information are in compliance with this policy. We require that these parties only use the information for the purpose for which it is provided to them, and handle it with care and confidentiality.

Gimbl may disclose personal information when we believe it's necessary to comply with any law, and/or legally enforce KYC/AML for the purpose of protecting the Company and its clients.

Log Files

Gimbl follows a standard procedure of using log files. These files log visitors when they visit websites. It's a common practice executed by hosting companies and their analytics services. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' actions on the website, and gathering demographic information.

Cookies and Web Beacons

Gimbl uses cookies in a range of ways to improve your experience on the website, including keeping you signed in to the platform & understanding how you use our website.

Third Party Privacy Policies

Gimbl Privacy Policy does not apply to other websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party services for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business deletes any personal data about the consumer that a business has collected.

Request that a business that sells a consumer's personal data, stops selling the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We want to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's Information


Another part of our privacy guidelines is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, monitor and guide their online activity.

Gimbl does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Changes and Updates to This Privacy Notice

Gimbl has the right to modify, add, or remove portions of this Privacy Policy whenever. Please read this Privacy Policy periodically. Your continued use of our services after the posting of changes reflects your binding acceptance of such changes.